Grab & Silom

Grab & Silom POS: Efficient Integration

The integration between Grab and Silom POS enables stores to automatically manage orders from Grab within the POS system, reducing the hassle of manual data entry while improving accuracy and efficiency. Additionally, it allows real-time stock and sales management, enhancing operational efficiency and creating opportunities to expand the business through online channels seamlessly.

How to Integrate Silom POS with Grab

To ensure a smooth connection between your store and the Grab Merchant application, please follow these steps:

If your store has been using Silom POS for more than two months, please provide your Store ID to the Silom support team before proceeding with the integration. The support team will map your store with the Grab Merchant application. Once the mapping is complete, you can proceed with the integration immediately.
If your store has been using Silom POS for less than two months, you can integrate it yourself through either the web backend or directly from the POS device.

How to Copy Your Store ID: Open the GrabMerchant app, tap on the "More" menu (located at the bottom right), select "Store" and scroll down to find your Store ID.

Easily connect GrabFood with Silom POS through the Web Dashboard, making order management more convenient. Check out the integration steps here: GrabFood integration with Silom POS through the web backend (Dashboard).
GrabFood & Silom Integration Guide for Stores with Grab-Only Stores. Check out the integration steps here: How to connect the system for stores that only have Grab
GrabFood & Silom Integration Guide for Stores with Silom POS-Only Stores. Check out the integration steps here: How to connect the system for stores that only have Silom POS
GrabFood & Silom Integration Guide for Stores with both Grab and Silom. Check out the integration steps here: How to connect systems for stores with both Grab and Silom

Updated on: 19/02/2025