Articles on: Grab & Silom

Steps to Create Promotions to Attract Customers

Easily create promotions in just a few steps to drive sales and reach new customers. Whether it's special discounts, free items, or time-limited offers, promotions help make your store stand out and become more appealing. Start creating promotions today to increase sales opportunities and leave a lasting impression on your customers!

✨ How to Create a Promotion for GrabFood ✨

Please Read!! The scope of GrabFood promotions: The system will save the promotion to your GrabMerchant account, and you must comply with GrabFood’s terms and conditions as follows:

Once the promotion scope is set on GrabFood, it cannot be deactivated later.
Promotion details cannot be edited after the promotion has been activated.
You can modify the promotion details at least 1 hour before the promotion starts.
Recommendation: Set the promotion start time at least 2 hours in advance if you anticipate needing changes later.
To discontinue a GrabFood promotion, you must delete the promotion.

Updated on: 07/03/2025

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