Set up Multiple payment support

SilomPOS supports split payments, allowing customers to use multiple payment methods in a single transaction. For example, they can pay with a combination of cash and QR code, credit card and bank transfer, or even more than two methods.

Setup Steps :

1. Open the Silom POS application and select the Menu tab.
2. Go to Settings and choose Payment.
3. Toggle the switch for Multiple Payment Support to enable the use of various payment methods within a single receipt.

Steps for Multiple Payments on POS :

1. Process the Sale: Record the items the customer is purchasing as usual.
2. Press the "Pay" Button: Once all items are recorded, press the "Pay" button
3. Select the First Payment Method: The system will display the available payment methods. Choose the first payment method the customer wants to use, such as "Cash"
4. Enter the Amount: Input the amount the customer is paying with the first payment method. For example, the customer pays 200 Baht in cash out of a total of 500 Baht
5. Select the Second Payment Method: The system will display the remaining balance. Choose the second payment method, such as "QR Code."
6. Complete the Transaction with the Selected Method: Have the customer scan the QR Code to pay the remaining amount.
7. Please repeat as needed: If the customer wants to use additional payment methods, such as a credit card, repeat steps 5-6 until the remaining balance is zero.
8. Finalize the Payment: Once the customer has fully paid, the system will automatically print the receipt (if configured to do so).

• Verify the amount received from the customer for each payment method before confirming.
• If a partial payment needs to be canceled, the entire bill must be voided, and a new bill created.

Updated on: 14/11/2024