Articles on: Grab & Silom

How to temporarily open or close your GrabFood store.

Managing your store's temporary opening and closing on GrabFood is easy and flexible. Choose the closure duration, such as 30 minutes, 1 hour, or 24 hours, and your store’s status will update instantly, giving you full control over your service availability.

Go to the Shop Settings menu and select Delivery On/Off to set the desired temporary closure period.
Choose the temporary closure duration. Stores can select one of the following options:

Temporary Close 30 Min
Temporary Close 1 Hour
Close 24 Hours

The changes take effect immediately. Once you select a temporary closure, the system will update the status on the Grab application immediately.

Grab's Terms: Please avoid toggling your store's temporary open/closed status more often than necessary, as it may affect the performance and functionality of the GrabFood system.

Updated on: 25/02/2025

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