Enable/Disable order acceptance on the POS.

Enabling/Disabling Order Acceptance on the POS For stores that have recently integrated Grab with Silom POS but have not yet updated their product listings, it is recommended to temporarily disable order acceptance on the POS to prevent errors in stock deduction.

However, you can still receive orders through the Grab Merchant app as usual, ensuring that your store operates smoothly. If you wish to disable order acceptance on the POS, you can easily configure it using the steps below to ensure the system functions correctly and accurately! 🚀

How to Enable/Disable Order Acceptance on the POS

Log in to the Web Dashboard using your email and password.
Navigate to the "Shop Settings" menu and select "Delivery On/Off" to manage order acceptance on the POS.
Configure order acceptance on the POS:
Enable order acceptance: Toggle the switch to green to activate.
Disable order acceptance: If your store is not yet ready to accept orders via the POS, toggle the switch to grey.

💡 Note: If order acceptance via the POS is disabled, your store can still receive orders through the Grab Merchant app as usual, ensuring that your business continues to operate seamlessly without interruption. 🚀

Updated on: 25/02/2025