How to reset a forgotten password

If a store forgets the password for accessing the Silom POS system or the CRM system, the issue can be resolved easily and securely by following these steps:

Steps for Recovering a Forgotten Password :

Go to https://dashboard.silompos.app.
Then click on "Forgot password?"



Enter the email address for logging into Silom POS, then click "Request a new password."



The system will send a message to your email. Check if you have received an email from Silom POS.
The email from Silom POS will have the subject line "Reset your password for Silom POS." Once you find the email, you can click to open it.
In the email, click the link "Click here" to be directed to the password reset page.



Set your new desired password and then click "Save."



Once the password has been successfully saved, attempt to log in to Silom POS again using the newly set password.

Updated on: 18/11/2024