How to reset a forgotten password
If a store forgets the password for accessing the Silom POS system or the CRM system, the issue can be resolved easily and securely by following these steps:
Steps for Recovering a Forgotten Password :
- Go to https://dashboard.silompos.app.
- Then click on "Forgot password?"
- Enter the email address for logging into Silom POS, then click "Request a new password."
- The system will send a message to your email. Check if you have received an email from Silom POS.
- The email from Silom POS will have the subject line **"Reset your password for Silom POS." ** Once you find the email, you can click to open it.
- In the email, click the link "Click here" to be directed to the password reset page.
- Set your new desired password and then click "Save."
- Once the password has been successfully saved, attempt to log in to Silom POS again using the newly set password.
Updated on: 18/11/2024
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