Managing Appointments and Staff Commissions for Beauty Salons with SilomPOS and Google Calendar

Beauty salons require easy-to-use appointment scheduling systems, robust sales tracking, and accurate commission calculation capabilities. This guide outlines how to seamlessly integrate Google Calendar, SilomPOS, and CRM systems to optimize salon efficiency.

1. Google Calendar: Streamlining Appointment Scheduling

Create Staff Calendars

Each stylist should have a dedicated Google Calendar. This can be managed by the salon owner using a central Google account, or individual stylists can create their own calendars with appropriate viewing and editing access granted to the owner and reception staff.

To create a calendar:

Log in to Google Calendar.
Click the "+" icon next to "Other calendars."
Select "Create new calendar."
Name the calendar (e.g., "Appointments – [Stylist Name]").
Configure sharing settings:
- Grant "View Only" access to reception staff.
- Provide relevant permissions to the stylist.

Scheduling Appointments

When a client books an appointment, add the details to the stylist's calendar:

- Client Name: Include contact information.
- Service: Specify the service (e.g., men's haircut, color treatment, acrylic nails).
- Duration: Estimate the time required for scheduling purposes.
- Color-Coding (Optional): Color-code appointments by service type for easy identification.

Blocking Time

Use the "Out of office" or "Busy" functions to block time for breaks, training sessions, or vacations.

Centralized View

Reception staff can view all stylists' calendars to manage appointments efficiently.

2. SilomPOS: Recording Sales and Managing Clients

Method 1: Single Stylist, Multiple Services

Create "Staff" and "Service" Products:

- Staff Products: Add each stylist as a product in SilomPOS (e.g., "Stylist Jane") with a base price for commission tracking purposes.
- Service Products: Add services as products (e.g., "Haircut," "Color," "Acrylics") with corresponding prices.

Recording Sales:

Select the staff member who performed the service.
Add the relevant services.
Include any additional product sales (e.g., hair care products).
Automatic Data Recording: SilomPOS records sales data and separates it by stylist and service.

SilomPOS CRM:

- Collect Client Information: Store client details such as name, phone number, preferred contact method, and booking history.
- Data Accessibility: Access client information from both the app and the dashboard for consistent customer service.
- Promotions: Offer coupons or run promotions based on client engagement to encourage repeat business.

Commission Calculation:

- Run Sales Reports: Generate reports by staff member for various time periods.
- Calculate Commissions: Multiply the total sales of each staff "product" by their designated commission percentage. Adjust for any bonuses or deductions as per business policies.
- Transparency: This system provides clarity for both employees and employers, ensuring accurate and fair commission tracking and payments.

Method 2: Multiple Stylists, Multiple Services (Clients Use Multiple Services)

Create Combined Products:

- Product Items: Create items that combine the service and staff member (e.g., "Shampoo & Blowdry - [Staff Name]").

Recording Sales:

- Select Combined Items: Choose specific items that include both the staff name and the services rendered.

Commission Calculation:

- Identify Staff Products: At the end of the reporting cycle, run sales reports to identify all products related to each staff member.
- Calculate Total Revenue: Commissions are based on the total revenue from these combined products, adjusted by the product-specific commission rates.

3. Additional Tips

- Commission Tracking: Use spreadsheets to detail names, dates, services, sales, commission rates, and total earnings.
- Record Keeping: Maintain records of commission payments for accountability.
- Clear Communication: Clearly communicate the commission structure to all staff members to ensure understanding and transparency.


By integrating Google Calendar and SilomPOS effectively, beauty salons can enhance appointment scheduling, improve sales tracking, and ensure accurate commission calculations, leading to increased efficiency and staff satisfaction.

Updated on: 08/11/2024