> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.silompos.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Loyalty Points Configuration

**Loyalty Points Configuration** in a POS or CRM system is a marketing tool designed to encourage repeat purchases. It allows customers to earn points every time they make a purchase. These accumulated points can be redeemed for products or discount coupons. The steps to configure the loyalty points system are as follows:

### Steps for Configuring Loyalty Points via POS :

1. Log in to the POS system and navigate to the **Menu Bar**.
2. Select the **Settings** menu, then choose the **CRM System** option.
3. Click on the **Loyalty Points **menu, located at the bottom of the screen.
4. Enable the loyalty points system and specify the amount of money required to earn 1 point. For example, if you set **100 THB = 1 point**, it means every time a member makes a purchase worth 100 THB or more, they will earn points accordingly. For instance:
* Purchase worth 100 THB = 1 point
* Purchase worth 256 THB = 2 points
5. Once all information is entered, click **Save**.

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/123_1m1u94q.jpg)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/124_12u5nxo.jpg)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/125_wd76aw.jpg)

### Steps for Configuring Loyalty Points via the Silom CRM System :

1. Go to [https://crm.silompos.com](https://crm.silompos.com) and log in.
2. Select the **Settings** menu, then choose **Loyalty Points Settings** from the top menu bar.
3. Enable the loyalty points system and specify the amount of money required to earn 1 point.
4. Then click **Save**.

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/126_96yymp.jpg)