> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.silompos.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# GrabFood integration with Silom POS through the web backend (Dashboard).

${youtube}[https://www.youtube.com/watch?v=enfQJ2sApa8&t=1s](enfQJ2sApa8)

|| To ensure a smooth connection between your store and the Grab Merchant application, please follow these steps:
* If your store has been using **Silom POS for more than 2 months**, please provide your **Store ID** to the **Silom support team** before proceeding with the integration. The support team will map your store with the **Grab Merchant** application. Once the mapping is complete, you can proceed with the integration immediately.
* If your store has been using **Silom POS for less than 2 months**, you can complete the integration yourself through the web backend (Web Dashboard) or directly from the POS device.

### Steps to integrate GrabFood through the Web dashboard:

1. Before integrating GrabFood with Silom POS, please provide your **Store ID** to the Silom team via **Line: @silompos**.
2. After the Silom team confirms that your store has been successfully mapped, go to the web backend 👉 [Silom Dashboard](https://dashboard.silompos.com).
3. Log in with your **email** and **password**.
4. Go to the **"Store Setting"** menu and select **"Grab Integration"**.
5. Verify that the **GrabFood Merchant ID** matches your store’s **Store ID**.
6. If the information is correct, click **"Save"** and then click **"Login"** to sign in to the GrabMerchant application.
7. Enter the **email** and **password** you use to log in to GrabMerchant.
8. Once you have successfully logged in, click **"Connect"** to link your store between Grab and Silom POS.
9. Click **"Export Menu"** to import product listings from GrabFood into the POS system.

||| Please do **not switch or leave this page** during the data integration process to prevent potential errors and ensure that the data is synced accurately and completely.
10. Once the Export Menu process is complete, click **"Proceed to Integration"**, then click **"Enable Integration"** to initiate the connection process **(approximately 30 minutes)**.
11. Once the integration is complete, go to the **"Products"** menu to verify that all items from the **Export Menu** have been successfully imported into the system. ✅✨
12. After reviewing the products, update **BOM-type** items, link recipes, and add options to the products as needed. Then, proceed to **"Sync Grab"** on the **"Delivery Management Menu"** page.

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/screenshot-2568-02-19-at-10150_hiux8w.png)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/screenshot-2568-02-19-at-10153_l4oa3t.png)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/screenshot-2568-02-19-at-13405_1yqtrvx.png)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/screenshot-2568-02-19-at-13445_1tdzj8p.png)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/screenshot-2568-02-19-at-14020_1bw71f9.png)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/screenshot-2568-02-19-at-14060_1bn3y0z.png)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/screenshot-2568-02-19-at-14092_rwvj5a.png)

![](https://storage.crisp.chat/users/helpdesk/website/a78c46431e4bc000/screenshot-2568-02-19-at-14121_1e6qox7.png)